Weber County
Frequently Asked Questions
What is a Short-Term Rental?
A Short-Term Rental, also known as a vacation rental, is the rental of a legally-licensed dwelling unit for periods of less than 30 consecutive days per occurrence. A Short-Term Rental License is required prior to advertising and renting your property.
Who needs to apply for a Short-Term Rental Permit?
Any owner renting a property for a period of 30 consecutive days or less is required to apply for a Short-Term Rental Permit. It is the owner(s)' responsibility to know and comply with all ordinances, resolutions and regulations that apply to short-term rentals within Weber County.
What if I do not obtain a Short-Term Rental Permit?
It is an Unlicensed violation. When an unlicensed violation is committed the Owners will be given one warning. After that each violation will be subject to the average rental rate determined through the advertised nightly rental rate. After the first day it will be a separate violation each day it remains a violation on the property.
Do I also need to obtain a separate business license?
No a separate business license is not required
What is the cost of an STR License?
There is an annual fee of $75.
Does my short-term rental permit apply to multiple properties?
No. You are only allowed to short-term rent one dwelling unit per license in the City of Weber County. An owner is permitted a maximum of one "whole home" rental and one "partial home" rental but each STR requires its own permit and annual fee.
Do I have to display my permit?
Yes. The STR permit, and visitor emergency information, must all be posted in a conspicuous place within the short-term rental unit at all times. Your STR License PDF can be found in the Business Center by clicking your account name under "Manage Your Account(s)".
Can I pay by credit card?
Yes! We can take Visa and Mastercard. Weber County does not assess a convenience fee but your credit card company might impose a fee.
Can I pay by e-check?
Yes! You can select your e-check during checkout. In doing so, you authorize your bank to send the payment electronically to Weber County. The County does not pull the money from your account, ever.
I need to close my account. What do I do?
Please call Weber County Planning at 801-399-8371. Please include the closure date and the reason you are closing the account.
What types of assistance can GovOS provide to me?
GovOS can assist you with all your system and account questions. Whether you have a question about your account or technical questions about how to do something in GovOS, please reach out to our support team. We can always reach out to the City on your behalf if we need their assistance with one of your questions. You can reach GovOS at blt.str.support@govos.com and by phone at (888) 751-1911.
Can I manage multiple properties with one login?
Yes - to do so, click Add accounts from your user login under Manage Your Account(s). You will need your 6-digit Account Number and the GovOS Activation Code to connect to an existing property record.
Can a property have more than one user?
If the user is part of a fractional ownership yes up to (eight), if it is a time share then no.
I did not receive or I misplaced the letter with my activation code. What do I do?
Contact GovOS blt.str.support@govos.com or by phone at (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security on property accounts, you will need written (e-mail) permission from a registered owner or officer of the property for us to provide you with a new activation code.
What payment types are accepted by the County through GovOS?
The City accepts ACH Debit, or e-check as well as the following major credit cards: Visa, Mastercard and Discover.
Can I schedule a payment in GovOS?
For your security, GovOS does not store any payment information in the system. You will need to enter your desired payment information each time you check out.
How do I change the User on a Property?
If the property is sold, a new permit must be obtained, otherwise, you must contact the County.
I forgot my password. What do I do?
From the Log In page, click the "Forgot your password" link and follow the instructions that will be e-mailed to the User's registered e-mail address.
Do I have to login to GovOS to see my alerts and reminders?
No. All alerts are e-mailed to your authenticated e-mail address. When you login to the system, you will also see any open alerts that need to be addressed in your Action Center.
For Assistance, Contact GovOS Support
blt.str.support@govos.com
(888) 751-1911
When contacting support, be sure to include the jurisdiction (Weber County) and your account number in all emails or voicemails. This will help us assist you as promptly as possible. Thanks!
